Riley is your support employee. She answers common questions, drafts thoughtful replies and escalates the tricky cases to you — so your customers feel looked after, day and night.
What Riley does
- Answer common questions from your knowledge base.
- Draft clear, on-brand replies for review.
- Flag anything that needs a human, with context.
- Stay consistent by drawing on your Neural Core.
How Riley works
Feed Riley your FAQs, policies and product details once, and she keeps support fast and on-brand. You approve anything sensitive before it goes out.
Role to confirm — tell us Riley's exact focus and we'll tailor this page.